Privacy Policy

Last updated: October 8, 2026

Who We Are

This Privacy Policy explains how C&T Trimlight, LLC, which does business under the brand name Trimlight Oregon (“Trimlight Oregon,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information when you visit https://www.trimlightoregon.com (the “Website”), submit a form, request an estimate, schedule an appointment, or otherwise communicate with us by phone, email, or text message.

We will not trade, sell, or rent your personally identifiable information. We ask only for the information reasonably needed to provide the services you request. By using the Website or our services, you acknowledge this Privacy Policy. If you do not agree with it, please do not use the Website.

Information We Collect

Information you provide to us. When you fill out a form on our Website, request an estimate, schedule an appointment, contact us, or become a customer, we may collect:

• Your name

• Email address

• Telephone number, including your mobile phone number

• Service location address and ZIP code

• Details about your project, the services you are interested in, and your preferred method of contact

• Any other information you choose to include in your messages to us

Information collected automatically. When you visit the Website, we and our website hosting provider may automatically collect certain information that does not by itself identify you, such as your IP address, browser type, referring website, and general information about how you use the Website (“traffic data”). The Website may use cookies and similar technologies for this purpose. Most browsers let you block or delete cookies, although some parts of the Website may not work as intended if you do.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and follow up on requests you submit

• Prepare and send estimates

• Schedule appointments and send appointment reminders

• Provide project, installation, and service updates

• Provide customer service and support

• Send text messages you have separately consented to receive, as described below

• Operate, maintain, and improve the Website and our services

• Comply with applicable laws and protect our legal rights

SMS / Text Messaging

Program description. Trimlight Oregon offers informational text messaging (the “Trimlight Oregon SMS Messaging Program”) to customers and prospective customers who separately opt in. If you opt in, we may send you SMS/MMS messages related to your interactions with us, such as inquiry follow-up, estimates, appointment scheduling and reminders, project and service updates, and customer service communications.

SMS opt-in consent. SMS consent is provided separately from your agreement to this Privacy Policy and our Terms of Service. You will only receive text messages from us if you have expressly opted in to receive them.

Message frequency. Message frequency varies based on your interactions with us.

Costs. Message & data rates may apply.

Opt out. You can opt out at any time. Reply STOP to opt out. After you opt out, you will no longer receive text messages from us unless you opt in again.

Help. Reply HELP for help. You can also contact us at contact@trimlightoregon.com or 541-513-6817.

Consent is not a condition of purchase. You are not required to agree to receive text messages as a condition of purchasing any goods or services from us.

Carriers are not liable for any delayed or undelivered messages. Additional SMS terms are available in our Terms of Service.

SMS Opt-In Data and Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your mobile phone number or your SMS opt-in data and consent with third parties for their own marketing purposes.

We may share your mobile phone number and related information with our texting and communications service providers only as necessary to deliver the messaging service you requested. These providers may use the information only to provide services to us.

How We Share Information

Except as described in this Privacy Policy, we do not sell, trade, or rent your personal information to anyone outside of Trimlight Oregon. We may share personal information only in the following limited circumstances:

• Service providers. With companies that help us operate our business and provide our services, such as website hosting, customer relationship management, scheduling, email, and texting/communications platforms. These service providers may use your information only to provide services to us.

• Legal requirements. When we believe in good faith that disclosure is required by law, regulation, subpoena, or court order, or is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties for marketing purposes.

Third-Party Services

We use third-party service providers to host the Website, process form submissions, and send communications, including text messages. These providers have their own privacy policies that govern their handling of information. The Website may also contain links to other websites. We are not responsible for the content or privacy practices of other websites, and we encourage you to review their privacy policies.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We keep personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining business records, resolving disputes, and complying with legal obligations. If you opt out of text messages, we keep a record of your opt-out so that we can honor your request.

Children’s Privacy

Our Website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Your Choices

You can opt out of text messages at any time by replying STOP. You can opt out of marketing emails by following the unsubscribe instructions in the email or by contacting us. To request access to, correction of, or deletion of your personal information, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the “Last updated” date above. Your continued use of the Website or our services after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our text messaging program, please contact us:

C&T Trimlight, LLC (Trimlight Oregon)

Email: contact@trimlightoregon.com

Phone: 541-513-6817

Website: https://www.trimlightoregon.com

Please also review our Terms of Service.